Trillian
4.3
286
Trillian is a business and clinical communication platform that offers modern and secure instant messaging for companies and healthcare systems. It allows private and group chats, file and image sharing, and status and presence features. Trillian has native desktop clients on Windows, Mac, and Linux, and mobile clients on iOS and Android.
Strengths
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Unified messaging
Ability to integrate multiple messaging platforms into one interface
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Cross-platform compatibility
Works on Windows, Mac, Linux, iOS, and Android
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Customizable interface
Users can customize the look and feel of the interface
Weaknesses
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Limited features
Lacks some advanced features found in other messaging apps
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No video chat
Does not support video chat functionality
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No voice chat
Does not support voice chat functionality
Opportunities
- Opportunity to integrate with more messaging platforms to expand its capabilities
- Opportunity to add video chat functionality to compete with other messaging apps
- Opportunity to partner with businesses to provide unified messaging solutions for employees
Threats
- Competition from other messaging apps with more advanced features
- Increased scrutiny on data privacy and security could impact user trust
- Failure to innovate and add new features could lead to user churn
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Review Distribution
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👍
High - rated users
Trillian is an affordable solution for quick interoffice communication.At times, the audible sounds and animated emojis can be distracting in a work environment.
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🤔
Average - rated users
It is easy to set up users and add new contacts to the list.It doesn't have a video chat or audio chat option.
Media
Trillian Plan
Trillian offers a free version with basic features and a paid version for $2.00/month with additional features.
Individuals
3
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
Free Windows, Mac, and Linux desktop clients
Free iOS and Android mobile clients
Optionally chat right in the web browser
Send messages, images, and files
Chat with friends individually or in groups
Send fun emojis and share screen captures
Extend with third-party services like Olark and Jabber
Access chat history from any device
Nag-free messaging experience
Themes and accent colors
Know when your messages have been read
Send blast messages to multiple recipients
Increased device and storage limits
Business
3
1 User Per Month
For companies who want to leverage modern instant messaging without compromising on security or control.
All of the features from Individual Pro
Centralized user administration
Control over employee contact lists
Public, browseable group chats
Deploy user policies to lock down client features
RESTful API and chat bot support
Add-on: Trillian SMS
Enterprise & Healthcare
7
1 User Per Month
For companies with strict regulatory requirements. On-prem server, data exports and retention, HIPAA, audit logs & more. Not recommended for healthcare.
All of the features from Business
Optional on-premises Trillian Server deployment
Enables HIPAA compliance
Advanced user device security policies and 2FA
Compliance exports with Global Relay support
Customizable data retention periods
Audit logging API for SIEM integration
Add-On: Trillian SMS
Add-On: Premium Support
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