An interactive system that makes communication with customers more efficient. According to global leaders, without effective communication most great businesses or relationships can fail. Therefore, having an agile system is not enough for a business unless you can engage with your customers using the most effective channels. A structured, interactive and on-demand communication method plays a vital role in subscriber retention and upselling, and thereby business growth. With years of experience, we have seen the huge paradigm shift of B2B and B2C interaction; we understand the Omni-channel nature of communication. This motivated us to develop Truebyl-CCM, a smart Communication Management platform for your Business suited to the modern customer-driven era.