TunnelBear
4.4
447

Not Claimed

TunnelBear is a cloud-based VPN software that provides an extra layer of security to online browsing, allowing users to access censored or blocked websites by accessing them from other browsing locations across the globe. It offers an administration console for administrators to access user details, billing, and invoicing history. Developers can receive security alerts for insecure public networks and automatically connect to closest servers via the fastest tunnel functionality. It is available as an application for all Windows, Mac, iOS, and Android devices.
Strengths
  • User-friendly

    Easy to use interface

  • Affordable pricing

    Reasonable pricing plans

  • Strong encryption

    Uses AES-256 encryption

Weaknesses
  • Limited server locations

    Only has servers in 23 countries

  • No split tunneling

    Cannot choose which apps use VPN

  • No live chat support

    Only offers email support

Opportunities
  • Can increase number of server locations
  • Can add option to choose which apps use VPN
  • Can improve customer support experience
Threats
  • May struggle to compete with bigger players
  • May face legal challenges in certain countries
  • May face security breaches or attacks

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Review Distribution

  • 👍
    High - rated users

    Customers are highly satisfied with TunnelBear's VPN service, finding it easy to use and install.

  • 🤔
    Average - rated users

    Customers have mixed feelings about TunnelBear's VPN service, with some experiencing lag compared to other paid VPNs.

  • 👎
    Low - rated users

    Customers are dissatisfied with TunnelBear's VPN service, citing issues with connection stability and customer support.

Media

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TunnelBear Plan

TunnelBear offers a free plan with limited data usage and paid plans starting at $3.33/month with unlimited data and additional features.
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