Upper Hand
4
106

Not Claimed

Upper Hand provides sports and fitness management software for businesses of all sizes, including features for client booking and registration, memberships, staff and facility scheduling, retail, video analysis, and more. Their integrated software and payments platform helps businesses operate more efficiently and make better decisions with real-time data.
Developer
Upper Hand
Strengths
  • Customizable

    Allows for personalized branding and tailored workflows

  • All-in-one solution

    Combines scheduling, registration, payment processing, and communication in one platform

  • Mobile app

    Offers a mobile app for easy access and management on-the-go

Weaknesses
  • Limited integrations

    Does not integrate with as many third-party apps as some competitors

  • Pricing

    May be more expensive than some other options on the market

  • Learning curve

    May take some time to fully understand and utilize all features

Opportunities
  • Growing demand for sports and fitness management software
  • Potential to expand into global markets
  • Opportunity to add new features and functionality to stay competitive
Threats
  • Facing competition from established and emerging players in the market
  • Potential impact on demand and pricing in the market
  • Risk of data breaches and loss of customer trust

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Review Distribution

  • 👍
    High - rated users

    Upper Hand helps non-profits with many programs, employee tracking, and facility management. The software is very flexible and user-friendly.The only downside is the inability to customize some small things in the account creation process.

  • 🤔
    Average - rated users

    Upper Hand allows for creating a unique platform specific to business needs. The merchant fee for credit card transactions is favorable.

  • 👎
    Low - rated users

    Upper Hand has a favorable merchant fee for credit card transactions and allows for creating a unique platform specific to business needs.Upper Hand lacks the ability to make recurring events possible, has a mobile app that crashes or runs extremely slow, and has circuitous functionality for performing simple tasks like deleting or rescheduling events. Training employees on how to use the platform is difficult.

Media

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Upper Hand Plan

Upper Hand offers tiered pricing plans based on the number of users, with additional features available in higher-priced versions.
Upper Hand Software Suite $ 95
One plan, everything included. $95/m with annual billing (30% discount) or $135/m for monthly billing. All features included 1 on 1 setup and training Priority business and client support channels Help Center access with videos, guides, and tutorials Unlimited contacts and staff logins Access from anywhere via Mobile App
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