Supercharge your sales, marketing and customer experience teams with the most valuable insights from customers. Translate call conversations into valuable business outcomes with our Call Transcription Solution. Verbio’s Call Transcription Solution enables you to transcribe call and contact center calls with the highest accuracy rates in the market. The ability to deliver high-quality customer interactions at scale is critical to the success of your organization. Although digital channels receive the majority of the attention, spoken conversations are the foundation of all customer interactions and are becoming increasingly important in terms of cost and CX impact. You must analyze and drive action from these conversations in order to manage and improve your ever-growing number of high-impact customer conversations. You’ll require a diverse set of technologies, from speech recognition or speech-to-text (STT) transcription and speaker separation to topic modeling and sentiment analysis, as well as the ability to surface these insights to the right person at the right time. Verbio’s Call Transcription Solution enables you to transcribe call and contact center calls with the highest accuracy rates in the market. Implementing Verbio’s speech technologies, transcribes the conversation between the customer and the agent, differentiating both scripts and providing insights about the conversation. Verbio’s Call Transcription Solution provides organizations with the technologies to improve the customer experience at scale and accelerate revenue generation.