Vision Satellite Help Desk
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Satellite help desk software allows for managing customer support for multiple companies/brands/products in one place with a single license and staff portal, while each company has its own branded customer portal.
Developer
Vision Satellite Help Desk
HQ Location
Nashik, MH
Year Founded
2005
Number of Employees
9
Strengths
  • Customizable workflows

    Allows for tailored ticket management processes

  • Integrations

    Can integrate with other software for seamless operation

  • Reporting

    Provides detailed analytics and reporting on ticket data

Weaknesses
  • Limited features

    May not have all the features needed for complex ticket management

  • Pricing

    May be expensive for small businesses or startups

  • User interface

    May not be user-friendly for all users

Opportunities
  • Can target new industries or markets for growth
  • Can add integrations with popular software to increase functionality
  • Can develop a mobile app for on-the-go ticket management
Threats
  • May face competition from established help desk software providers
  • May experience decreased demand during economic downturns
  • May face security breaches that compromise customer data

Ask anything of Vision Satellite Help Desk with Workflos AI Assistant

https://www.visionhelpdesk.com/products/satellite-help-desk
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Vision Satellite Help Desk Plan

Vision Satellite Help Desk offers three pricing plans: Basic for $19/month, Pro for $39/month, and Enterprise for $59/month, each with increasing features.
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