VoiceGuide IVR
4.9
2

Not Claimed

IVR software for professional business IVR and Dialer systems that works with various providers and integrates with call center systems. It is easy to deploy and administer, highly configurable, and able to integrate using major technologies. The software has modular dashboards and flexible report generation, and is designed to handle large call volumes without losing response speed. It is used in call centers handling tens of thousands of calls daily and has low per line pricing, making it affordable for SMEs. The company has been in business for over 20 years.
Strengths
  • Reliable

    High uptime and minimal downtime

  • Customizable

    Flexible and can be tailored to specific business needs

  • Scalable

    Can handle high call volumes and grow with the business

Weaknesses
  • Complex

    May require technical expertise to set up and maintain

  • Expensive

    Higher cost compared to some competitors

  • Limited integrations

    May not integrate with all third-party software

Opportunities
  • Increasing need for IVR solutions in various industries
  • Potential for new features and capabilities to be added
  • Opportunity to expand into international markets
Threats
  • Intense competition from other IVR providers
  • Potential changes in regulations and compliance requirements
  • Decreased demand due to economic recession or other factors

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https://www.voiceguide.com/
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Media

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VoiceGuide IVR Plan

VoiceGuide IVR offers a flexible pricing model with a basic version starting at $995 and additional features available for purchase.
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