Workpro complaints management software enables you to record, manage and report all complaints and customer feedback in one easy to use system. Workflow tools guide users through the correct procedure, improving service and productivity, as well as management visibility and reporting. Workpro comes ready to go with a configurable 3-stage complaints process out of the box, and the ability to add more case types at any time. Cloud or on-premise hosting available. Workpro is developed by CAS Ltd, an employee-owned technology company. We specialise in case management systems for complaints handling, HR/employee relations cases and other regulated casework. With over 17 years’ experience, our trusted Workpro case management software is used by public and private sector organisations worldwide.