Yumpingo
3.4
1

Not Claimed

Yumpingo is an experience management platform for hospitality brands that captures and transforms guest satisfaction data into insights for team development, customer experience, and sales growth.
Developer
Yumpingo
Strengths
  • Real-time feedback

    Instant feedback from customers allows for quick adjustments and improvements.

  • Data analytics

    Provides detailed insights into customer preferences and behavior.

  • Customizable surveys

    Allows businesses to tailor surveys to their specific needs and goals.

Weaknesses
  • Limited integration options

    May not integrate with all existing software and systems.

  • Reliance on customer participation

    Requires customers to actively participate in surveys, which may not always happen.

  • Cost

    May be expensive for smaller businesses or those with limited budgets.

Opportunities
  • Can be used in a variety of industries and locations.
  • As businesses focus more on customer experience, there may be a growing demand for tools like Yumpingo.
  • Could potentially integrate with other software providers to expand functionality and reach.
Threats
  • There are other similar tools on the market that may offer similar or better features.
  • If customers do not participate in surveys, the tool may not be effective.
  • As with any tool that collects customer data, there may be concerns around privacy and security.

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Yumpingo Plan

Yumpingo offers three pricing plans starting at $99/month with varying features such as number of locations and reporting capabilities.
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