ZenMaid | Workflos AppStore

ZenMaid

4.5

152

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ZenMaid is a cloud-based scheduling solution for residential cleaning services that automates day-to-day operations, sends work orders to cleaners, sends reminders to customers, and offers reporting capabilities. It features contact management, billing/invoicing, scheduling and dispatch, and work order management. It is priced on a three-tiered subscription based on the number of cleaning employees and integrates with Quickbooks.

Website

https://www.zenmaid.com/

Developer

ZenMaid

Suitable for enterprise

Freelance、Startups、SMEs

Strengths

Automation

Automates scheduling and invoicing tasks
Customization

Allows for customizable cleaning checklists and client profiles
Mobile App

Offers a mobile app for on-the-go management

Weaknesses

Limited Integrations

Integrates with only a few third-party apps
Pricing

Pricing may be too high for small businesses
Limited Features

Lacks some advanced features like GPS tracking and time tracking

Opportunities

Opportunity to expand integrations and features
Growing demand for cleaning services
Opportunity to form partnerships with other cleaning service providers

Threats

Competitive market with many other cleaning service software options
Decreased demand for cleaning services during economic downturns
Potential security breaches and data loss

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https://www.zenmaid.com/

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Review Distribution

👍

High - rated users

Customers are able to schedule clients easily and have not had any issues with email or text message reminders.
🤔

Average - rated users

There are some issues with ZenMaid that require contacting tech-support frequently, and the chat feature takes hours for a representative to respond. The app works well without updates, but there are issues with clocking in and out. Some security features are not available when customers make payments using a credit card.
👎

Low - rated users

There are many issues with ZenMaid, including frequent tech-support contact, unresponsive chat feature, software issues, and problems with clocking in and out. The biggest issue is the lack of security features when customers make payments using a credit card, and ZenMaid has refused to make any modifications to address this.