SurveyMonkey
4.3
45,811

Not Claimed

SurveyMonkey is a survey and feedback management solution used by millions of users in over 300,000 organizations worldwide. It offers AI-powered tools to help users create, launch, and analyze surveys with ease. SurveyMonkey offers plans and pricing to suit all needs, including team plans for seamless collaboration.
Developer
Momentive
Category
CRM
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
San Mateo, CA
Year Founded
1999
Number of Employees
1,528
Strengths
  • Ease of use

    Intuitive interface makes it easy for anyone to create and distribute surveys

  • Customization options

    Wide range of question types and design options allow for tailored surveys

  • Data analysis

    Robust reporting and analysis tools provide valuable insights from survey results

Weaknesses
  • Limited free plan

    Free plan has limited features and responses, may not be sufficient for some users

  • Limited integrations

    Integration options are limited compared to some competitors

  • Limited branding options

    Custom branding options are limited, may not be suitable for some businesses

Opportunities
  • Opportunity to expand integration options to appeal to more users
  • Opportunity to expand custom branding options to appeal to more businesses
  • Opportunity to add new features to stay competitive and appeal to more users
Threats
  • Competition from other survey software providers may impact market share
  • Changing user needs and preferences may require SurveyMonkey to adapt and evolve
  • Increased focus on data privacy and security may impact user trust and adoption

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Review Distribution

  • 👍
    High - rated users

    Customers appreciate the ability to create customizable templates and set reminders for surveys. They also like receiving email notifications when surveys are completed.

  • 🤔
    Average - rated users

    Customers like the ability to create templates but find the platform not intuitive. Some users are uncomfortable with the experimental feel of the platform.

  • 👎
    Low - rated users

    Customers appreciate the ease of creating surveys but are disappointed with the limit of 10 answers on the free version.

Media

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SurveyMonkey Plan

SurveyMonkey offers a range of pricing plans starting at $0/month with limited features, up to $99/month for advanced features and unlimited surveys.
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