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User-friendly interface
Easy to navigate and use
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All-in-one HR solution
Includes HR, benefits, and payroll management
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Customizable workflows
Can be tailored to fit specific company needs
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Limited integrations
Does not integrate with all HR software
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Limited reporting capabilities
Reports are basic and may not meet all needs
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Limited customer support
Support is only available during business hours
- Can target new industries or regions
- Can expand integrations to appeal to more customers
- Can add more robust reporting features to attract more customers
- May struggle to compete with larger, more established HR software companies
- A recession could lead to decreased demand for HR software
- Changes in laws and regulations could require significant updates to the software
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Review Distribution
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High - rated users
Lots of useful tools that we are able to utilize as a broker. Love the 1095 build outs and quick reports.Can be a little difficult for a new person to navigate. Would love to see a help feature similar to something you might see on a Microsoft Office programs.
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Low - rated users
The only thing that I liked about this software, is that employees were able to enroll into their benefits, and BP would send me a summary sheet.There is a pto tracker, however it only tracks by hour, and does not work if you have different employees with different amounts of pto earned each year. BP does not integrate well with many of the big name healthcare providers so even though they give you that summary sheet, you still have to enter the information in yourself. Customer service is slow and terrible. It takes days for someone to get back to you, and sometimes, it's just to tell you that they still don't have the answer. I also had an instance where another company's documents were uploaded onto our profile for employees to review and sign off on.
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