Bloomfire
4.4
674

Not Claimed

Bloomfire is a cloud-based knowledge engagement platform that allows users to upload and create content in various formats. It deep indexes every word in every file, making it easy for users to find what they need quickly. It helps break down silos and makes information accessible to everyone who needs it. Bloomfire has been used by leading companies such as FedEx, Jackson Hewitt, Delta Faucet, and King's Hawaiian. Customers have achieved results such as saving employees an average of 30 minutes a day looking for information, decreasing the number of customer service calls placed on hold by 50%, increasing client satisfaction by 30%, reducing internal emails by up to one third, and democratizing insights and research across lines of business.
Developer
Bloomfire
Category
Content Management
HQ Location
Austin, TX
Year Founded
2010
Number of Employees
75
Twitter
Strengths
  • Easy to use

    Intuitive interface and simple navigation

  • Customizable

    Flexible platform that can be tailored to specific needs

  • Collaborative

    Encourages teamwork and knowledge sharing

Weaknesses
  • Limited integrations

    May not work seamlessly with other software

  • Pricing

    Can be expensive for small businesses

  • Limited analytics

    May not provide in-depth insights into user behavior

Opportunities
  • Potential to grow into new markets or industries
  • Opportunity to add more functionality to the platform
  • Potential to collaborate with other companies to enhance offerings
Threats
  • Facing competition from other knowledge management software providers
  • Decreased demand for software due to economic factors
  • Potential for data breaches or other security issues

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Review Distribution

  • 👍
    High - rated users

    Customers love how easy Bloomfire is to use and how it helps keep everyone informed and up-to-date. Easy to use, helps keep employees informed.

  • 🤔
    Average - rated users

    Customers find Bloomfire helpful but have some issues with organization and finding specific articles. Helpful.Disorganized, difficult to find specific articles.

  • 👎
    Low - rated users

    One customer finds Bloomfire super easy to use and helpful for keeping everyone informed. Easy to use, helps keep employees informed.N/A.

Media

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Bloomfire Plan

Bloomfire offers three pricing plans starting at $15/user/month with increasing features such as analytics and integrations.
Pricing That Scales With Your Needs $ Contact Us 50 Users Per Year
Pricing scales by user and is flexible per organizational scale needs Unlimited storage of all your content, deep-indexed and ready to be found SOC2 certified, HIPAA ready and GDPR compliant Integrations with your enterprise tools and data sources you already use SCIM, SSO, reporting, and open APIs Flexible access controls Onboarding, content migration, and change management experts at your service
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