Beta
ChartHop
4.3
163

Not Claimed

ChartHop is a People Operations Platform that connects and visualizes people data to empower organizations through insights, alignment, and action. It is designed for everyone in the organization and plays well with dozens of platforms through robust integrations across the HR tech stack. ChartHop is backed by Andreessen Horowitz and Cox Enterprises.
Website
https://www.charthop.com
Developer
ChartHop
Category
HR
HQ Location
New York
Year Founded
2019
Number of Employees
157
Twitter
@ChartHop
Strengths
  • Intuitive UI

    Easy to use interface for non-technical users

  • Real-time data

    Provides up-to-date information for better decision making

  • Customizable dashboards

    Allows users to create personalized views of data

Weaknesses
  • Limited integrations

    Does not integrate with as many third-party tools as competitors

  • No mobile app

    Lacks a mobile app for on-the-go access

  • Limited reporting options

    Reporting capabilities are not as robust as some competitors

Opportunities
  • Could increase market share by adding more integrations with popular tools
  • Could attract more users by developing a mobile app
  • Could improve competitiveness by expanding reporting capabilities
Threats
  • More companies entering the market could reduce market share
  • A recession could lead to decreased demand for HR software
  • Data breaches could damage reputation and lead to loss of customers

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Review Distribution

  • 👍
    High - rated users

    This product is very user-friendly and customizable. The custom field mapper and custom field capabilities make Charthop a great place to store all types of employee data, and the search & filter features make it easy to find what you're looking for within these data sets.

  • 🤔
    Average - rated users

    Sometimes the ease of configuring data in the system can lead to a lack of clarity about what changes were made when. However, this can be avoided with good SOPs and documentation, and by limiting administrator access to only a few key team members.None.

  • 👎
    Low - rated users

    The concept our salesperson sold us on - that's it.1) Implementation and customer success team are made up of amateurs. 2) Took them over 5 months of our 12 month contract to complete their part of the implementation tasks/resolving issues with integrations. 3) Slow response times and inadequate support during implementation. 4) The trainings were rushed and we were forced to work around ChartHop's teams availability for live trainings (which further delayed our go-live timeline) - when in reality trainings could have been self-paced recorded videos. 5) Functionality of the product is weak. 6) Lack of support from CS team when we finally went live. ChartHop moves at a snails-pace and clearly could care less about how much time they are wasting on your contract by running an inefficient implementation process.

Media

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ChartHop Plan

ChartHop offers a subscription-based pricing model with three versions, starting at $5 per employee per month, with additional features in higher versions.
Basic $ 0 Per Month
For teams of any size that need to visualize their people while helping employees feel connected, ChartHop Basic helps companies manage their org chart, track employee data, and foster employee engagement. Org Chart Employee Directory HRIS, Slack and Carta integrations SSO Employee Tools Manager Tools
Standard $ 8 1 Per employee per month
An employee-centric platform for the entire organization, ChartHop Standard offers a powerful layer for org leaders, people teams, and managers to make strategic planning decisions through data visualization and analysis. Org Chart Employee Directory HRIS, Slack and Carta Integrations SSO Employee Tools Manager Tools Surveys & Feedback Performance Reviews People Analytics Implementation Services Headcount Planning Compensation Reviews (additional fee) Performance Reviews (additional fee) Recruiter Experience with ATS Integration (additional fee) Extended Configurability (additional fee)
Premium $ 16 1 Per employee per month Per Year
ChartHop Premium is an all-inclusive offering for org leaders, people teams, and managers to visualize their people data, uncover and act on insights, and facilitate employee engagement across the organization. Org Chart Employee Directory HRIS, Slack and Carta integrations SSO Employee Tools Manager Tools Surveys & Feedback People Analytics Implementation Services Headcount Planning Dedicated Customer Success Manager Compensation Reviews (included) Performance Reviews (included) Recruiter Experience with ATS Integration (included) Extended Configurability (included)
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