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Omnichannel
Supports multiple channels for customer engagement
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AI-powered
Uses artificial intelligence to optimize customer interactions
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Customizable
Can be tailored to fit specific business needs
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Pricing
Can be expensive for small businesses
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Integration
May require additional integration with existing systems
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Complexity
May have a steep learning curve for new users
- Can expand into new markets and industries
- Can form partnerships with other companies to enhance offerings
- Can add new features to stay competitive
- May face competition from other SaaS providers
- May be impacted by economic downturns and reduced business spending
- May face security threats and breaches
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Review Distribution
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👍
High - rated users
The fact that people can interact quickly and easily with us. Branded in our look & feel. And we simply see that it leads to better conversion rates .. this directly impacts our bottom line (positively!).n.a. i dont know anything I did not like.
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🤔
Average - rated users
Easy live chat tools for websites.Unfortunately I think it has very short trial period for user to test the tools.
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👎
Low - rated users
Erittäin ammattitaitoinen kumppani chat toteutukseen.Jotkut kehitysasiat ovat edenneet hieman vaikeasti esim evästeet, mutta niistäkin on selvitty.
Media
Giosg Plan
