Jikoo
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Jikoo is a Livechat + Chatbot platform that offers features such as Live Chat, No-code Chatbots, Whatsapp Ticketing, Ticket tagging, Auto Messages, Team Collaboration, Traffic tracking, Smart chat routing, and 24/7/365 support. It helps startups to acquire, engage, and support customers, increase conversions and sales, improve support, and grow faster.
Strengths
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User-friendly interface
Easy to navigate and use
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Customizable templates
Allows for personalized branding
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Automated workflows
Saves time and increases efficiency
Weaknesses
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Limited integrations
May not work with all necessary tools
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No mobile app
May not be accessible on-the-go
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Limited reporting options
May not provide in-depth analytics
Opportunities
- Can increase functionality and appeal
- Can increase accessibility and convenience
- Can provide more valuable insights
Threats
- May lose market share
- May decrease demand for product
- May damage reputation and trust
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Jikoo Plan
Jikoo offers a freemium pricing strategy with basic features for free and advanced features for a monthly subscription fee.
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