journy.io empowers teams to have more meaningful conversations with their customers, by adding contextual and behavioural intelligence to the tools they already use. journy.io is a cloud-based Customer Data Platform (CDP) that empowers marketing, sales and CS teams to have more meaningful and successful conversations with their customers, by adding app usage data, enriched with contextual and behavioural intelligence, to the tools they already use. journy.io allows for engineers to easily push data and events, on both account and user level, into the CDP. Other teams then build their own intelligence and sync (as custom fields) to the apps they’re using. journy.io automatically detects and supports B2C, B2B, and multi-account-multi-user SaaS environments.