KMS Lighthouse
4.4
24

Not Claimed

KMS Lighthouse is a knowledge management software that provides real-time access to accurate and consistent knowledge to improve customer and employee experience. It offers powerful patented search functionality, boosts productivity and efficiency, and can be easily integrated with 3rd party solutions.
Developer
KMS Lighthouse
Category
Content Management
HQ Location
Petach Tikva, Israel
Number of Employees
127
Strengths
  • User-friendly interface

    Easy to navigate and use

  • Customizable dashboards

    Tailor-made to fit specific needs

  • Real-time data analytics

    Provides up-to-date insights

Weaknesses
  • Limited integrations

    May not work with all existing software

  • High pricing

    May not be affordable for small businesses

  • Limited customer support

    May not provide adequate assistance

Opportunities
  • Can increase compatibility with other software
  • Can attract a wider range of customers
  • Can increase customer satisfaction and loyalty
Threats
  • May lose market share
  • May affect data collection and usage
  • May decrease demand for software

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Review Distribution

  • 👍
    High - rated users

    Lighthouse has a lot of features that are easy to use and customizable. The answer trees are a particularly exciting feature. When implemented strategically, Lighthouse makes everyone's job easier.Setting up permissions can be complex and requires a significant learning curve. It's recommended to assign a few people to become experts and administrators of the permissions.

  • 🤔
    Average - rated users

    The widgets are useful, but more options would be appreciated.Spell check and grammar check are needed. The popup asking to save work can be frustrating. The Scenario feature needs a way to count steps. Some features are not intuitive.

  • 👎
    Low - rated users

    KMS Lighthouse makes finding information quick and simple.Having to reopen the tab to log in is inconvenient.

Media

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KMS Lighthouse Plan

KMS Lighthouse offers a subscription-based pricing model with three versions, starting at $10/user/month, with additional features and support at higher tiers.
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