Leena AI
4.3
105

Not Claimed

Leena AI is an AI-enabled conversational platform that helps enterprises build exceptional employee experience by automatically answering employee queries, streamlining day-to-day HR operations, quickly resolving employee tickets, and managing employee requests on the go. It seamlessly integrates with existing HRIS and other internal systems and provides analytical reports to senior management about employee queries, resolution time, and handling of employee tickets. It also has employee engagement software that assesses the engagement level of employees throughout their lifecycle via conversational periodic surveys and provides real-time actionable insights.
Developer
Leena AI
Category
HR
HQ Location
New York
Year Founded
2015
Number of Employees
321
Strengths
  • Efficiency

    Automates repetitive tasks

  • Personalization

    Tailors responses to individual users

  • Integration

    Seamlessly integrates with existing systems

Weaknesses
  • Limited Functionality

    May not be suitable for complex tasks

  • Lack of Human Touch

    May not provide the same level of empathy as a human agent

  • Data Privacy

    May raise concerns about data privacy and security

Opportunities
  • Reduces the need for human agents, saving costs
  • Provides quick and personalized responses to customers
  • Growing demand for AI-powered customer service solutions
Threats
  • Competing solutions may offer better functionality or pricing
  • May face regulatory challenges related to data privacy and AI ethics
  • May face technical issues or downtime that affect customer service

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Media

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Leena AI Plan

Leena AI offers three pricing plans starting at $399/month, with features such as chatbot customization, integrations, and analytics.
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