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Microsoft Dynamics 365 Customer Voice
4.2
22

Not Claimed

Enterprise survey solution for capturing, analyzing, and acting on customer and employee feedback.
Website
https://www.microsoft.com
Developer
Microsoft
Category
HR
HQ Location
Redmond, WA
Year Founded
1975
Number of Employees
226,772
Twitter
@Microsoft
Strengths
  • Integration

    Seamless integration with other Microsoft products

  • Customization

    Highly customizable to fit specific business needs

  • Analytics

    Robust analytics and reporting capabilities

Weaknesses
  • Pricing

    Relatively high pricing compared to competitors

  • Complexity

    Can be complex and difficult to navigate for some users

  • Training

    May require extensive training for full utilization

Opportunities
  • Opportunity to gain market share in the CRM space
  • Potential for expansion into new industries and markets
  • Opportunity to innovate and improve product features and capabilities
Threats
  • Intense competition from established CRM providers
  • Potential impact of economic downturn on customer spending
  • Potential security threats and breaches

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Microsoft Dynamics 365 Customer Voice Plan

Microsoft Dynamics 365 Customer Voice offers three pricing plans starting at $150 per month, with increasing features and capabilities.
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