Mopinion
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55

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Mopinion provides an all-in-one user feedback solution for digital touchpoints (web, mobile, email) with customizable feedback forms, real-time statistics, API integrations, various CX metrics, text analytics, advanced reporting capabilities, fully customizable dashboard grid, unlimited dashboards, and conversational feedback. It also includes proactive alerts, role-based views, and PM tool connections. Enterprise package includes feedback translations. Over 250 enterprises use Mopinion, including Ahold, Colgate-Palmolive, Decathlon, KLM, T-Mobile, TomTom, and VW.
Developer
Mopinion
Category
CRM
Suitable for enterprise
Startups、SMEs、Agencies、Enterprises
HQ Location
Rotterdam, South Holland
Year Founded
2013
Number of Employees
33
Strengths
  • Customizable surveys

    Mopinion allows users to create surveys that fit their specific needs and branding.

  • Real-time feedback

    Users can receive feedback in real-time, allowing for quick response and action.

  • Multilingual support

    Mopinion supports multiple languages, making it accessible to a wider audience.

Weaknesses
  • Limited integrations

    Mopinion has limited integrations with other software and tools.

  • Limited reporting options

    The reporting options in Mopinion are limited compared to other survey tools.

  • Limited customization options

    While Mopinion allows for some customization, it may not be enough for users with specific needs.

Opportunities
  • Mopinion could expand into new markets and languages to reach a wider audience.
  • Mopinion could increase its integrations with other software and tools to provide more value to users.
  • Mopinion could improve its reporting options to provide more insights and analysis for users.
Threats
  • Mopinion faces competition from other survey tools that offer similar features and capabilities.
  • An economic downturn could lead to decreased demand for survey tools like Mopinion.
  • Changes in data privacy regulations could impact how Mopinion collects and uses customer data.

Ask anything of Mopinion with Workflos AI Assistant

http://www.mopinion.com
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Review Distribution

  • 👍
    High - rated users

    Users appreciate the many options for gathering feedback and measuring CX KPIs, but would like alternatives to pop-ups and exit intents to reduce feedback laziness.

  • 🤔
    Average - rated users

    Users appreciate the ease of creating forms and customization options, but find the analytics dashboard difficult to use.

  • 👎
    Low - rated users

    Users are experiencing technical issues with the platform, such as slow loading times and difficulty integrating with other tools. Customer support is also lacking in responsiveness and helpfulness.

Media

Mopinion online-feedback-analytics-screenshot-4.png Mopinion online-feedback-analytics-screenshot-2.png Mopinion online-feedback-analytics-screenshot-5.png Mopinion mopinion-screenshot-5.png

Mopinion Plan

Mopinion offers three pricing plans starting at €99/month, with increasing features such as custom branding and advanced analytics.
Standard $ 259 Per Month
Discover the story behind your analytics. With all of the features you need at your fingertips, it's time to get started (for free)! Mopinion for Websites 1 Domain Feedback Analytics Dashboarding Unlimited Feedback Responses Unlimited Feedback Forms Full API Access Unlimited Dashboards
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