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OctopusPro
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OctopusPro is a cloud-based software for managing service businesses. It offers features for managing customer relations, bookings, invoicing, payments, staff, and field workers. It enables real-time scheduling and management of appointments, supports group bookings, classes, lessons, and subscriptions, and allows for multiple addresses and adjustable capacities. OctopusPro's scheduling tools allow for effortless assignment of the right fieldworker for each job, taking into account real-time availability, travel radius, and service requirements. It provides a comprehensive billing solution, including the ability to generate custom quotes and invoices, automate reminders and recurring billing, merge and combine invoices, monitor due dates, process online payments and refunds, and more. OctopusPro integrates with accounting software like Xero and Quickbooks, providing real-time financial data syncing, improving accuracy, and streamlining invoicing. It also offers a variety of payment options, including online payment through the website, email invoices with payment links, and app payment. OctopusPro's built-in calendar integrates with Google Calendar, allowing for real-time syncing of bookings and events between calendars, and simplifying coordination of field operations. It allows for tracking and analysis of workforce performance, with the ability to set goals and track progress.
Website
https://www.octopuspro.com
Developer
OctopusPro
Category
CRM
Suitable for enterprise
Freelance、Startups、SMEs、Agencies、Enterprises
Strengths
  • Automation

    Automates scheduling, invoicing, and payments

  • Mobile App

    Has a mobile app for field workers to manage jobs

  • Customizable

    Can be customized to fit specific business needs

Weaknesses
  • Pricing

    Pricing may be too high for small businesses

  • Learning Curve

    May take time to learn and implement

  • Limited Integrations

    Integrations with other software may be limited

Opportunities
  • Field service management market is growing
  • Opportunity to expand to new markets and industries
  • Opportunity to add new features and improve functionality
Threats
  • Competition from other field service management software
  • Economic downturn may lead to decreased demand
  • Security breaches and data privacy concerns

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https://www.octopuspro.com
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Review Distribution

  • 👍
    High - rated users

    OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service.

  • 🤔
    Average - rated users

    The software is great for dispatching and does what it is supposed to.The fact that they are based in New Zealand and it takes forever for the pages to load. Also, the techs were not a fan either as they would receive multiple notifications and could not continue until they answered the notification. A lot of steps to get one item completed.

OctopusPro Plan

OctopusPro offers a tiered pricing model with three plans starting at $29/month, each with increasing features and capabilities.
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