Pointel Survey360, a Contact Center Survey Solution is a closed-loop feedback solution specifically designed for business users to create and manage surveys. Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Contact Center Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers. Are you having difficulty evaluating the degree to which your product or service meets your customers' expectations? The ability to measure this is crucial to the success of your brand. "Pointel Survey360, the “Best Technology Innovation of the Year 2022” from the Contact Center World Awards, is here to help. Click here for your FREE TRIAL of 30 days!