Ricochet360
4.1
12
Ricochet360 is a SaaS platform that combines auto dialing, CRM/lead management, and marketing automation for inbound and outbound agents. It allows agents to quickly call new leads, engage prospects throughout the sales process, and automate daily workflows.
Strengths
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Customizable workflows
Allows for tailored sales processes
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Real-time reporting
Provides up-to-date analytics
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Integrations
Seamlessly integrates with other software
Weaknesses
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Limited features
May not have all desired functionalities
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Steep learning curve
May take time to fully understand and utilize
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Pricing
May be expensive for some businesses
Opportunities
- Can target new industries and markets
- Can add more functionalities to stay competitive
- Can form partnerships with other software companies
Threats
- May face competition from other SaaS companies
- May experience decreased demand during a recession
- May face security threats and data breaches
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Review Distribution
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👍
High - rated users
Software was overall pretty simple to use, and did the job in terms of auto-dialer systems and updating with leads as they are uploaded in real time.
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🤔
Average - rated users
Software was overall pretty simple to use, and did the job in terms of auto-dialer systems and updating with leads as they are uploaded in real time.Software interface seemed pretty dated and a little clunkly in appearance, it wasn't a very intuitive system sometimes and just felt like a 2nd tier phone system.
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Ricochet360 Plan
Ricochet360 offers a tiered pricing model with three versions ranging from $99 to $299 per user per month, with increasing features.
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