SatisMeter
4.7
69
SatisMeter is a customer feedback tool that offers different survey templates to measure satisfaction across multiple touchpoints within the customer journey. It allows for customized micro surveys, event triggers, and audience targeting. Surveys can be sent out from various platforms and integrated with other tools. Pricing is based on the number of responses rather than survey displays, and plans are feature all-inclusive with unlimited projects, users, and surveys. Top-tier support services and easy setup are also provided.
Strengths
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User-friendly
Easy to use for both customers and businesses
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Real-time feedback
Provides immediate feedback to businesses
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Customizable surveys
Allows businesses to create surveys tailored to their needs
Weaknesses
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Limited integrations
Does not integrate with all popular business tools
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Limited reporting
Reporting features are not as robust as some competitors
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Limited customization
Some customization options are not available
Opportunities
- Increasing demand for customer feedback tools
- Opportunity to partner with popular business tools for increased integration
- Opportunity to add more robust reporting features
Threats
- Competitors with more established market presence and larger customer bases
- Decreased demand for customer feedback tools during economic downturns
- Increased regulations around data privacy could impact business operations
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https://satismeter.com
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SatisMeter Plan
SatisMeter offers a range of plans starting at $49/month with features such as NPS surveys, integrations, and analytics.
Startup
49
300 responses Per Month
The Startup plan is optimal for services with 3,000 active users.
Unlimited projects, users, and surveys
Premium support with routine health checks
Channels: web, in-app, email, iOS, Android
Survey templates (NPS, CSAT, CES, PMF) with proper reports
Target surveys by user attributes, trigger surveys by events
Multiple question types, conditional logic, multilingual support
Recurring surveys, survey throttling, survey sampling
Import from other tools, export to CSV, API, Webhooks
Integrations for Segment, Intercom, Slack, Zapier, and more
Growth
99
1000 responses Per Month
The Growth plan is optimal for services with 10,000 active users.
Unlimited projects, users, and surveys
Premium support with routine health checks
Channels: web, in-app, email, iOS, Android
Survey templates (NPS, CSAT, CES, PMF) with proper reports
Target surveys by user attributes, trigger surveys by events
Multiple question types, conditional logic, multilingual support
Recurring surveys, survey throttling, survey sampling
Import from other tools, export to CSV, API, Webhooks
Integrations for Segment, Intercom, Slack, Zapier, and more
Business
299
10000 responses Per Month
The Business plan is optimal for services with 100,000 active users.
Unlimited projects, users, and surveys
Premium support with routine health checks
Channels: web, in-app, email, iOS, Android
Survey templates (NPS, CSAT, CES, PMF) with proper reports
Target surveys by user attributes, trigger surveys by events
Multiple question types, conditional logic, multilingual support
Recurring surveys, survey throttling, survey sampling
Import from other tools, export to CSV, API, Webhooks
Integrations for Segment, Intercom, Slack, Zapier, and more
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