Review Distribution

• 👍

  High - rated users

  TalentReef's culture is very impressive. From the CEO on down, the culture is focused and listens to the needs of their clients. The service from TalentReef has been top notch! All departments (Sales, implementation, marketing, client services) have been fun to work with and we are looking forward to a long partnership. The hiring and onboarding process for the manager is user friendly. This gives the manager the ability to focus on other important tasks because they spend less time on paperwork.If any organization is looking to use talentReef, I would suggest they make sure they have a project lead. talentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from talentReef. talentReef can provide the basic needs, but the true value comes when you customize the program.

• 🤔

  Average - rated users

  Electronic onboarding. Files are simple and easy to work with.Slow support response time. Can be difficult for applicants to log in when beginning their onboarding. Could be more simple. Many of our applicants are foreign labor or do not possess a post HS education. Simplifying the process and providing a Spanish version would be helpful. Also, requiring applicants to have email to onboard causes issues with foreign labor applicants.

• 👎

  Low - rated users

  The Indeed integration allows you to customize your budget vs. selecting from a predetermined budget.It has not saved me money or time. They don't offer a sandbox or learning environment. We're being asked to test and train in a live environment. The issues encountered are all discovered in a live environment. We're two months behind schedule as it's not working or functioning in the way it was sold. Their internal implementation team has turned over once. Impressive Kickoff call, but after that, it goes downhill in support, active listening, and addressing real concerns. They will address the low-hanging fruit, they just lack the ability to read the room and address the elephants in the room. Not only are you asked to learn a new ATS, but a project management system, a text, and a calendar application. It's not scalable, it will need to be programmed and templets set up by each individual user. It's been a very difficult road going through the implementation. It's an outdated ATS, they piece together a lot of features, but it doesn't come together as a seamless product. Clunky is the word I would use after using several other ATS providers. Professional recruiters were not considered in the design or layout of the system. Recruiting can be a fun and enjoyable career if you have the right technology, this system takes all my time and effort away from recruiting. Countless hours have been put into testing and troubleshooting their system for them.

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