TalkToUsers
4.9
1
TalkToUsers is a SaaS feedback tool that allows website users to provide feedback by pointing, clicking, and explaining in seconds. It replaces email and survey feedback and provides a screenshot of the user's screen to see exactly what they saw when leaving feedback. All feedback is stored in one place and can be integrated into a CRM system.
Strengths
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User feedback
Provides valuable insights from real users
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Ease of use
Simple and intuitive interface
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Customization
Allows for tailored questions and targeting
Weaknesses
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Limited audience
Only reaches users who have signed up for the platform
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Cost
Pricing may be prohibitive for smaller businesses
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Limited features
May not have all the functionality needed for complex research projects
Opportunities
- Could expand to reach a wider audience
- Could add new features to increase functionality
- Could form partnerships with other SaaS companies to increase reach
Threats
- May face competition from other user research platforms
- Could see decreased demand during an economic downturn
- May face increased regulation around data privacy and security
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TalkToUsers Plan
TalkToUsers offers three pricing plans starting at $29/month, with features such as unlimited sessions, screen recording, and custom branding.
SSO Free Forever
Manage SurveyMonkey, Salesforce Sales Cloud, Salesforce CRM, HubSpot Sales Hub, Zoho Desk, Zoho CRM, HubSpot, Freshdesk, monday sales CRM, Acuity Scheduling with SSO
