Afterpay
4.6
246

Not Claimed

Afterpay is a payment solution that allows customers to shop now and pay over 6 weeks without interest. Merchants who partner with Afterpay benefit from increased sales, higher average order value, and customer loyalty. Afterpay sends over 1 million global referrals to its merchant partners every day. Customers can choose Afterpay as their payment method at checkout and make the first of 4 payments upfront. Merchants receive payment upfront and minimize their risk as Afterpay takes on chargebacks and fraud. Daily settlement reports are also provided to merchants.
Developer
Afterpay
Category
Commerce
HQ Location
Melbourne, VIC
Year Founded
2010
Number of Employees
926
Strengths
  • Convenient

    Allows customers to pay for purchases in installments

  • Easy to use

    Simple and straightforward checkout process

  • Increased sales

    Can increase sales by offering customers a flexible payment option

Weaknesses
  • Limited availability

    Only available in certain countries and for certain types of purchases

  • High fees

    Merchants may have to pay high fees to use the service

  • Risk of non-payment

    Merchants may not receive full payment if customers default on their installments

Opportunities
  • Can expand to new countries and markets
  • Can form partnerships with more merchants to increase availability
  • Can add new features to attract more customers and merchants
Threats
  • Facing competition from other similar services
  • May face increased regulation and scrutiny from governments and financial institutions
  • May see decreased usage during economic downturns when customers have less disposable income

Ask anything of Afterpay with Workflos AI Assistant

https://www.afterpay.com/
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Review Distribution

  • 👍
    High - rated users

    It allows people to pay over time which drastically increases sales.The admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising.

  • 👎
    Low - rated users

    At first it was a convient way to purchase what you WANT without making any sacrifices to you important and necessary bills. I would use the service to by clothing, perfumes, sneakers etc.AfterPay is good until you have an issue. The company causes issues that impacts your account for months at a time and the consumer has no control over what happens! In the end a fun service turns to an unnecessary nightmare!My problems started when I received an Email from Afterpay support that my account had been Hacked. I responded to the Email and that was the beginning of the end. You would think changing my password would be fix the issue but it wasn’t. The various agents working on my case forgot the reason of my inquiry to THEIR email turned into me reaching out to them to report a breech in my account. This took over 2 months to resolve! If they had PHONE SUPPORT, this would have never been an issue.

Media

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Afterpay Plan

Afterpay offers a buy now, pay later service with no interest or fees for customers, while charging merchants a commission.
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