Easy to use interface for sales teams
Ability to tailor sales processes to specific business needs
Built-in phone and email
Integrated communication channels for streamlined sales activities
Fewer third-party app connections compared to competitors
No free plan
No option for a free version of the software
Basic reporting features with limited customization options
- Increasing demand for sales automation software
- Potential for more third-party app connections in the future
- Opportunity to expand into new global markets
- Numerous established competitors in the sales automation software market
- Potential decrease in demand for sales automation software during economic recession
- Increasing scrutiny on data privacy and security may impact customer trust
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High - rated users
No information provided for high-rated segment.
Average - rated users
Freshsales is easy to use and has a good timeline view, but creating reports can be difficult. Mail integration is not intelligent and sync is slow, making it difficult to link emails or create new deals.
Low - rated users
Freshsales has a user-friendly interface and offers a range of customization options, but its pricing structure may be steep for small businesses. It solves the problem of managing marketing and sales leads and tracking interactions with potential customers, making it easier to prioritize sales efforts.