AfterShip
4.4
199

Not Claimed

AfterShip is a SaaS platform that provides a post-purchase experience for customers. It allows users to import tracking numbers, filter shipments, and trace deliveries. It also offers standardized tracking statuses and sub-statuses. AfterShip keeps customers informed and up to date by embedding a track button, sending delivery notifications, and scheduling delivery SMS. It provides a branded experience by generating a tracking page for each shipment and customizing it with logos, URLs, and product recommendations. AfterShip also offers package protection, multiple shipping solutions, and delivery date prediction. Users can analyze and take action on shipments, carriers' transit time, notifications, tracking pages, and customer feedback.
Developer
AfterShip
Category
Commerce
HQ Location
Singapore
Year Founded
2012
Number of Employees
254
Twitter
Strengths
  • Automation

    Automated tracking updates and delivery notifications

  • Integration

    Integrates with over 700 carriers and multiple e-commerce platforms

  • Analytics

    Provides delivery performance analytics and customer feedback

Weaknesses
  • Pricing

    Pricing can be expensive for small businesses

  • Customization

    Limited customization options for tracking pages

  • Customer Support

    Customer support can be slow to respond

Opportunities
  • Opportunity to expand to more countries and carriers
  • Opportunity to add new features such as SMS notifications
  • Opportunity to form partnerships with e-commerce platforms and carriers
Threats
  • Competition from other tracking and notification software providers
  • Threat of data breaches and security issues
  • Threat of new regulations and compliance requirements

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https://www.aftership.com/
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AfterShip Plan

AfterShip offers a free plan with limited features and paid plans starting at $9 per month with additional features.
Essentials $ 11 100 Shipments Per Month
Extensive eCommerce integrations Integration with 900+ carriers Customizable tracking page SMS & Email notifications Shipment visibility and basic analytics
Pro $ 119 2000 Shipments Per Month
Everything in Essentials, plus: Tracking API and webhook Klaviyo and Attentive integrations Customer feedback survey Multiple tracking pages Multilingual tracking pages Product recommendations widget
Premium $ 239 2000 Shipments Per Month
Everything in Pro, plus: Advanced email triggers AI Predictive estimated delivery dates Transit times report On-time shipments report Remove AfterShip branding Custom domain for tracking pages
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