CrossEngage
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Not Claimed

CrossEngage is a SaaS solution that helps companies build valuable customer relationships by identifying, prioritizing, and activating customer audiences through its Customer Data and Prediction Platform. The platform collects and unifies first-party data from all sources, allowing marketers to determine relevant audiences through predictive CRM and no-code modeling. The solution also includes built-in audience management and supports a customer-centric approach from onboarding to growth. CrossEngage fulfills high security and privacy standards and hosts all data in the European Union.
Developer
CrossEngage
Category
CRM、Marketing
Suitable for enterprise
Enterprises
Strengths
  • Omnichannel

    Ability to engage customers across multiple channels

  • Personalization

    Tailored messaging and content for individual customers

  • Automation

    Automated workflows and campaigns for efficient marketing

Weaknesses
  • Pricing

    Relatively high pricing compared to competitors

  • Integration

    Limited integration options with other marketing tools

  • Complexity

    Steep learning curve for new users

Opportunities
  • Opportunity to expand into new markets and industries
  • Potential partnerships with complementary marketing tools
  • Opportunity to leverage customer data for more targeted marketing
Threats
  • Intense competition in the marketing automation space
  • Potential regulatory changes affecting data privacy and marketing practices
  • Economic downturns affecting marketing budgets and spending

Ask anything of CrossEngage with Workflos AI Assistant

https://www.crossengage.io
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Review Distribution

  • 👍
    High - rated users

    The platform has a straightforward internal logic and a matching interface. It is really easy to use the two built-in main features (customer attributes and events) to build segments and customer journeys. I find the ways in which these segments and journeys can be put to use in automating communication intuitive.There are certain integrations that are lacking and some of the integrations are a real challenge to set up, especially since quick development resulted in sub-par documentation.

  • 🤔
    Average - rated users

    High flexibility to set up communication for various channels. Great segmentation performance.Good UI but still complex in use due to different set ups of connection to CMS/3rd party tools.

Media

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CrossEngage Plan

CrossEngage offers a modular pricing model starting at €1,000/month, with additional features and support available at higher tiers.
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