FullStory
4.4
537
FullStory is a Digital Experience Intelligence (DXI) platform that provides real-time insights on web and mobile app experiences through rich product analytics, robust session detail, and collaboration tools. It helps users proactively understand what is happening on their website and digital products, discover why things are happening, collaborate with teams, and create impactful digital experiences. Brands using FullStory increase revenue through better conversion rates, improved organizational efficiency, and boosted customer growth and retention.
Strengths
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User-friendly interface
Easy to use and navigate
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Comprehensive analytics
Provides detailed insights into user behavior
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Real-time monitoring
Allows for immediate response to issues
Weaknesses
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Limited integrations
Does not integrate with all third-party tools
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Expensive pricing
May not be affordable for small businesses
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Privacy concerns
Some users may be uncomfortable with the level of data collection
Opportunities
- Potential to reach new industries and regions
- Opportunity to increase value for users
- Addressing user concerns can increase trust and adoption
Threats
- May lose market share to similar tools
- Decreased demand due to economic factors
- Changes in data privacy laws could impact business operations
Ask anything of FullStory with Workflos AI Assistant
https://www.fullstory.com
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FullStory Plan
FullStory offers a free version and paid plans starting at $199/month, with additional features such as session replay and heatmaps.
Free
0
Just starting to ramp up digital intelligence? Get started with our free plan, which includes a base level of sessions and storage.
Session Replay
OmniSearch
Frustration Signals
User Trends
Dev Tools
Business
Contact Us
For growth-minded teams who need actionable data to discover trends, perfect experiences, and plan roadmaps.
100% tagless autocapture
Private and sensitive data excluded by default
Retroactive data history
Frustration signals
User trends
User segmentation
Event funnels
Customizable dashboards
Page flow analysis
Pixel-perfect session recreation
Heatmaps
Scroll maps
Click maps
Dev tools
Omnisearch
Co-browsing
Session notes
Shareable session links
Replay retention (Starting at 1 month)
Analytics data retention (Starting at 1 year)
Integrations
Webhooks
Security compliance
Persistent data encryption using AES-128 standards
Restriction by IPA
Restriction by User Agent
Restriction by location
Consent API
FS.Identify API
SSO Free Forever
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