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Immerss
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Immerss is a shoppable live video and chat SaaS platform that allows merchants to connect with their online customers, resulting in increased customer engagement and improved conversions, AOVs, and returns.
Website
https://www.immerss.live/
Developer
Wava, LLC
Category
Commerce
HQ Location
Dallas, TX
Year Founded
2015
Number of Employees
14
Strengths
  • Engaging

    Immerss provides an immersive experience for users, making it engaging and memorable.

  • Interactive

    The platform allows for interactive learning and collaboration, enhancing the overall experience.

  • Customizable

    Immerss can be customized to fit the specific needs and goals of the user or organization.

Weaknesses
  • Limited Content

    The platform currently has a limited amount of content available, which may not meet the needs of all users.

  • Technical Requirements

    Immerss requires a high-speed internet connection and a compatible device, which may limit accessibility for some users.

  • Cost

    The platform may be expensive for some users or organizations, especially if they require a large amount of customized content.

Opportunities
  • Immerss has the potential to expand its content offerings and reach a wider audience.
  • The platform could form partnerships with other organizations to provide more diverse and specialized content.
  • Immerss could explore new markets, such as corporate training or healthcare, to expand its user base.
Threats
  • There are other immersive learning platforms on the market that could compete with Immerss.
  • Advances in technology could make Immerss obsolete or less appealing to users.
  • An economic downturn could lead to decreased demand for Immerss and other similar platforms.

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Immerss Plan

Immerss offers a subscription-based pricing model with three tiers, ranging from $49 to $199 per month, with increasing features and support.
One‑To‑One Digital Clienteling Immersive Chat $ 50 1 License Per Month
IMMERSIVE CHAT $50/month or $540/year and save 10% Immersive chat Integrated catalog Sales tracking Contact management Product gallery Consumer survey Immersive chat Integrated catalog Sales tracking Contact management Product gallery Consumer survey
One‑To‑One Digital Clienteling Chat & Video $ 90 1 License Per Month
CHAT & VIDEO $90/month or $960/year and save 11% Immersive chat and video Integrated catalog with dashboard statistics Sales tracking Contact management Private calls Chat history recordings Product gallery Consumer survey Customized widget controls Immersive chat and video Integrated catalog with dashboard statistics Sales tracking Contact management Private calls Chat history recordings Product gallery Consumer survey Customized widget controls
One‑To‑One Digital Full Clienteling $ 130 1 License Per Month
FULL CLIENTELING $130/month or $1,320/year and save 15% Immersive chat and video with integrated product catalog and dashboard statistics. Sales tracking and contact management. Private calls with available chat history recordings. Consumer survey feature. Customized widget controls for branded visuals. Direct calls with SMS messaging. Available call routing feature. Role management ability for departments. Custom onboarding (10+) Account manager (10+) 24-Hr response guarantee (10+) Immersive chat and video with integrated product catalog and dashboard statistics Sales tracking and contact management Private calls with available chat history recordings Consumer survey feature Customized widget controls for branded visuals Direct calls with SMS messaging Available call routing feature Role management ability for departments Custom onboarding (10+) Account manager (10+) 24-Hr response guarantee (10+)
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