Kangaroo Rewards
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Kangaroo Rewards is a customizable loyalty rewards program for small and medium-sized businesses that can be integrated with various POS systems and marketing platforms. It offers features such as personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experiences. The program also provides in-depth reporting and automated reports, as well as customer support and a loyalty specialist assigned to each account. The loyalty program can be set up in three easy steps: planning, implementation, and optimization.
Developer
Kangaroo
Category
CRM、Marketing
Suitable for enterprise
Personal、SMEs、Agencies、Enterprises
HQ Location
Montreal, Quebec
Year Founded
2012
Number of Employees
26
Strengths
  • Customizable rewards program

    Allows businesses to create a loyalty program tailored to their specific needs

  • Mobile app integration

    Customers can easily access and redeem rewards through the Kangaroo Rewards mobile app

  • Analytics and reporting

    Provides businesses with data on customer behavior and program effectiveness

Weaknesses
  • Limited integrations

    May not integrate with all of a business's existing software and systems

  • Limited customer support

    Customer support is only available during certain hours and may not be as responsive as desired

  • Limited customization options

    Some businesses may find the available customization options to be too limited for their needs

Opportunities
  • Kangaroo Rewards could expand into new geographic markets or industries
  • Could increase its appeal by integrating with more software and systems commonly used by businesses
  • Could attract more businesses by offering more customization options for loyalty programs
Threats
  • There are many other providers of loyalty program software, some of which may offer more features or better pricing
  • During economic downturns, businesses may be less likely to invest in loyalty programs
  • If consumers become less interested in loyalty programs, Kangaroo Rewards may see a decline in demand for its services

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https://www.kangaroorewards.com/
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Media

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Kangaroo Rewards Plan

Kangaroo Rewards offers a tiered pricing strategy with three versions, starting at $99/month, each with increasing features and benefits.
Loyalty Essentials $ 59 1 License Per Month
The perfect solution for a small business getting started with customer loyalty. This package enables simple loyalty advantages like earning and claiming points, selling eGift cards, and creating offers. *Includes free membership for your customers! Point Rewards Point Redemptions Referral Marketing Offer and/or Digital Coupons Social Sharing Rewards Customer App Program Branding Customer Segmentation Dashboard Reporting Email / Chat Customer Support
Loyalty Engagement $ 99 1 License Per Month
Includes Loyalty Essential features plus more reward types and gamification features to help acquire more customers and keep your existing customers engaged. This plan is perfect for small businesses ready to grow their audience and market their business effectively. Event Rewards (Birthdays, Spend Triggers etc...) a la carte rewards : Reward for specific item purchases, actions and more! Gift with Purchase Rewards Contest / Raffle Module Spin to Win Rewards Game Email / Live Chat Support
Ultimate Loyalty Package $ 199 1 License Per Month
A full-white label package for the brand that wants to own it's customer experience and connect with customers at the right time with the right content and offers. Includes all the features of the previous packages, plus Tier Rewards Partner Rewards Promotional Engine (Bogo Deals, Discounts, Graphic SMS, Offers and more!) Customer Reviews / Surveys CX Kiosk (Customer Satisfaction) Marketing & Reward Personalization Marketing Automation (Email, SMS, Push Notifications)) Deep Level Targeting & Segmentation Email & SMS Builder System Integrations (POS and/or Marketing) Email / Chat / Phone Support
Ultimate Package Plus $ 299 1 License Per Month
An enterprise-level loyalty program that includes a custom branded App and API access for brands that need next-level loyalty features and accessibility. White-Label App (IOS & Android) Geo-Targeting API Access (additional fees may apply) Includes 1000 SMS Texts per month Includes 10 000 emails per month White-Glove Customer Support
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