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LoyaltyLion
4.3
138

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LoyaltyLion is a loyalty and engagement platform for ecommerce businesses that helps create a loyalty program beyond points and rewards, driving greater customer lifetime value and more cost-effective acquisition through better customer relationships. It incentivizes customers to opt into an active relationship with the brand, driving more engagement and advocacy, protecting profit margins from excessive discounting and increasing acquisition costs. Integrating LoyaltyLion's data and insights into wider marketing tools and tactics can add more power to the existing tech stack, creating personalized brand interactions that customers will want to return and relive, while increasing the ROI of existing marketing activity.
Website
https://loyaltylion.com
Developer
Loyalty Lion
Category
CRM、Marketing
Suitable for enterprise
Startups、SMEs、Enterprises
HQ Location
London
Year Founded
2012
Number of Employees
90
Twitter
@LoyaltyLionHQ
Strengths
  • Customizable rewards program

    Allows businesses to create a loyalty program tailored to their specific needs

  • Easy integration

    Can be easily integrated with popular e-commerce platforms like Shopify and Magento

  • Data-driven insights

    Provides businesses with valuable insights into customer behavior and preferences

Weaknesses
  • Limited language support

    Currently only supports English and a few other languages

  • Limited customization options

    Some businesses may find the customization options to be too limited for their needs

  • Pricing

    Pricing may be too high for small businesses or those on a tight budget

Opportunities
  • Can expand into new markets by adding support for more languages and e-commerce platforms
  • Can form partnerships with other SaaS providers to offer a more comprehensive suite of services
  • Can integrate with other marketing tools like email marketing platforms to offer a more complete solution
Threats
  • There are many other loyalty program providers in the market, some of which may offer similar or better features
  • An economic downturn could lead to businesses cutting back on non-essential services like loyalty programs
  • Changes in consumer behavior could lead to a decrease in demand for loyalty programs

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https://loyaltylion.com
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Review Distribution

  • 👍
    High - rated users

    Easy to use and integrate with BigCommerce. Great features such as points for following on social media, writing reviews, referring friends, etc. Great email platform.Outdated user interface. Inability for customers to automatically use their points during checkout for BigCommerce.

  • 🤔
    Average - rated users

    Clear and helpful dashboard report. Relatively easy to set up rewards. Supportive and quick CSMs.Not the most intuitive interface. Reports for reward claims don't give all desired information. Subscription rewards only apply to active subscriptions.

  • 👎
    Low - rated users

    None.Non-existent customer service. Conflicting information from uncaring representatives.

Media

LoyaltyLion e8bf06fb-895c-4732-a5ca-d8761b89644e.png LoyaltyLion a2d3089c-65b0-4920-92e5-f998ee582b7f.png LoyaltyLion 4ee5e277-89f3-4999-8a95-3d8377885c20.png LoyaltyLion loyaltylion-screenshot-2.png LoyaltyLion loyaltylion-screenshot-2.png LoyaltyLion loyaltylion-screenshot-3.png LoyaltyLion loyaltylion-screenshot-4.png LoyaltyLion loyaltylion-screenshot-5.png LoyaltyLion loyaltylion-screenshot-6.png

LoyaltyLion Plan

LoyaltyLion offers a tiered pricing model with features such as custom branding, advanced analytics, and VIP tiers starting at $159/month.
Classic $ 399 2000 monthly orders Per Month
Custom points and rewards Referrals Integrations with ESPs, SMS, reviews, subscriptions and helpdesks Loyalty emails and notifications In-built analytics dashboard and retention analytics On-site and email support with loyalty health alerts Connect with Shopify POS
Advanced $ 729 4000 Monthly orders Per Month
Integrated loyalty program page Loyalty tiers Standalone referral widget Connect multiple POS locations Embed loyalty components on site pages Onboarding manager and priority email support
Plus $ 1 10000 Monthly orders Per Month
In-Cart Rewards and Instant Points A/B test loyalty campaigns Advanced ESP triggers Repeat purchase/drop-off rate reporting Quarterly advice calls Senior onboarding manager Account management Dedicated Slack channel
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