Searchspring
4.7
175

Not Claimed

Searchspring is an ecommerce solution that offers a suite of products to help online stores improve the shopper experience through search, merchandising, personalization, and reporting. They provide personalized onboarding and continued support from an award-winning customer success team. Searchspring is the #1 search, merchandising, and personalization platform built exclusively for ecommerce, trusted by customers such as Chubbies, Pura Vida, and West Elm to increase cart size, conversions, and repeat customers.
Developer
Searchspring
Category
Commerce
Suitable for enterprise
SMEs、Agencies、Enterprises
HQ Location
San Antonio, Texas
Year Founded
2007
Number of Employees
111
Strengths
  • Personalization

    Ability to personalize search results and recommendations

  • Ease of use

    Intuitive and user-friendly interface

  • Integration

    Seamless integration with various e-commerce platforms

Weaknesses
  • Pricing

    Relatively high pricing compared to competitors

  • Limited features

    Limited features for smaller e-commerce businesses

  • Customization

    Limited customization options for advanced users

Opportunities
  • Growing market for e-commerce search and recommendation solutions
  • Opportunity to expand to new e-commerce platforms and markets
  • Opportunity to add new features and functionalities to stay competitive
Threats
  • Intense competition from established and emerging players in the market
  • Potential impact of economic downturn on e-commerce businesses and demand for search solutions
  • Rapid technological advancements and changing consumer preferences may render current solutions obsolete

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Review Distribution

  • 👍
    High - rated users

    Search Spring is incredibly easy to use and gives you a ton of relevant and useful statistics for any ecommerce store. It provides many insights to see inside Search Spring.Getting set up takes a minimum of 4 weeks and it was a little frustrating to learn we had to pay while they were still integrating.

  • 👎
    Low - rated users

    Searchspring helps optimize customer experience on-site primarily via the easy-to-use and algorithmic merchandising tools. The team is first-class, constantly working through solutions with us, ready to support, and possess the ability to change code around our complex data needs.No significant dislikes to speak of. You get what you pay for, and Searchspring is worth the investment.

Media

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Searchspring Plan

Searchspring offers three pricing plans starting at $249/month, with features such as AI-powered search, merchandising, and analytics.
Essential $ 599 Per Month
Domains included (1) Market leading search algorithm Spelling correction Search preview Product finder (Add-on) Search filters & sort options Active merchandising campaigns (20) Campaign scheduling Header/footer banners Product pinning Search boost rules Reporting Revenue insights Search insights Product insights Account onboarding Customer Success (Knowledge Base & Limited Account Management) Technical Support (Email) SLA Uptime (99.9%) API access Developer site (Add-on) Indexing frequency (Up to 2x per day)
Advanced $ 799 Per Month
Domains included (3) Market leading search algorithm Spelling correction Search preview Product finder (Add-on) Search filters & sort options Category filters & sort options Active merchandising campaigns (50) Campaign scheduling Header/footer banners Product pinning Search boost rules Category boost rules Geo-merchandising Landing pages A/B testing Inline banners Reporting Revenue insights Search insights Product insights Category insights Account onboarding Customer Success (Dedicated Strategic Account Manager, Knowledge Base) Technical Support (Phone + Email) SLA Uptime (99.9%) API access Developer site (Add-on) Indexing frequency (Up to 6x per day)
Expert $ 999 Per Month
Domains included (5) Market leading search algorithm Spelling correction Search preview Product finder (Add-on) Search filters & sort options Category filters & sort options Active merchandising campaigns (200+) Campaign scheduling Header/footer banners Product pinning Search boost rules Category boost rules Geo-merchandising Landing pages A/B testing Inline banners Personalized product recommendations Personalized search results (Coming soon) Personalized category results (Coming soon) Personalized email recommendations (Coming soon) Reporting Revenue insights Search insights Product insights Category insights Account onboarding Customer Success (Dedicated Strategic Account Manager, Knowledge Base) Technical Support (Phone + Email) SLA Uptime (99.9%) API access Developer site (Included) Indexing frequency (Up to hourly – Live Indexing coming soon)
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