Avalara
3.8
681
Avalara provides tax compliance solutions for businesses facing tax obligations from various tax authorities around the world. Their Tax Compliance Suite includes Avalara AvaTax, Avalara Returns, and Avalara CertCapture, which offer solutions for transaction taxes such as sales and use, VAT, excise, and communications. The suite enables tax calculation, return filing and remittance, and document management compliance. Avalara also offers Professional Services including Tax Advisory Services, Implementation Services, Managed Services, and Support Plans and Training to help customers achieve compliance. They have over 1,200 integrations available for accounting systems, ERP and CRM providers, ecommerce platforms, and more.
Strengths
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Automation
Automates tax compliance processes
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Accuracy
Provides accurate tax calculations
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Integration
Integrates with various accounting and e-commerce platforms
Weaknesses
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Pricing
Can be expensive for small businesses
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Complexity
Can be complex to set up and use
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Customer Support
Customer support can be slow to respond
Opportunities
- Growing market for tax compliance solutions
- Opportunity to expand into international markets
- Opportunity to form partnerships with accounting and e-commerce platforms
Threats
- Competition from other tax compliance solutions
- Changes in tax regulations could impact the business
- Economic downturn could impact demand for the product
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Review Distribution
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Low - rated users
Customers in the low-rated segment have reported issues with Avalara's customer service, including long wait times and unhelpful account managers. Some customers have also experienced technical difficulties with the software, such as incorrect tax calculations and difficulty integrating with other systems.
Media
Avalara Plan
Avalara offers a range of pricing plans for its tax compliance software, with features and pricing varying based on the version selected.
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