ComplianceQuest
4.5
96

Not Claimed

ComplianceQuest offers a cloud-based Enterprise Product, Quality and Safety Management System built on the Salesforce.com platform. Their solution suite streamlines product design, quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks. They provide a complete and fully integrable Product, Quality and Safety solution suite, with the option to choose only the modules that are most suited for your needs or opt for the full suite. Their suite includes EQMS, EHS, and Product Design modules, and covers regulations such as FDA 21 CFR Part 11, FDA Software Validation, IATF 16949, ISO9001, ISO 13485, ISO 14001, OHSAS 18001 / ISO 45001, AS 9100-Aerospace and more. Key benefits include being built on the Salesforce technology footprint, incorporating industry best practices while fully compliant to relevant regulations, pre-developed applications that can be used out-of-the-box, easy to tailor and configure, integration ready, cost-effective, scalable and flexible, easy to administer, and includes portal and dashboards.
Developer
ComplianceQuest
Category
ERP
HQ Location
Tampa, FL
Year Founded
2013
Number of Employees
249
Strengths
  • Customizable workflows

    Allows for tailored compliance processes

  • Integration capabilities

    Can integrate with other systems for seamless data transfer

  • User-friendly interface

    Easy to navigate and use

Weaknesses
  • Limited reporting options

    May not provide all necessary data for reporting purposes

  • High cost

    May not be affordable for smaller businesses

  • Limited language support

    May not be suitable for businesses operating in non-English speaking countries

Opportunities
  • Potential for increased market share
  • Opportunity to reach new customers
  • Potential to improve product and attract more customers
Threats
  • May struggle to compete with larger, more established companies
  • May require significant updates to the product
  • May result in decreased demand for compliance solutions

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Review Distribution

  • 👍
    High - rated users

    The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

  • 🤔
    Average - rated users

    As a business, we liked ComplianceQuest's product design, quality, security, compliance, content and collaboration we especially liked how the system covered many areas of quality and regulation and improved over time.Although we consider ComplianceQuest to be an effective and valuable system with low timely support during deployment and a slight delay for which we often needed workarounds or help.

  • 👎
    Low - rated users

    Allows our company to harmonize on a global platform. Allows our leaders to review data from all business units. Allows our company to utilize the salesforce platform for multiple applications.The software is manufacturing driven and requires significant configuration and money to configure to meet the requirements of a medtech company. At deployment, timely support was subpar. The solution architect's turnover during the project's duration meant repeat/rework and timeline delays. The project manager tended to put timelines that favored their timeline but were not conducive for company team members trying to complete tasks. Some members of the team were not professional and defensive during conversations. Would make changes or take interpretations of requirements without asking and not meet company requirements. Could not produce concise and meaningful email notifications.

Media

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ComplianceQuest Plan

ComplianceQuest offers a modular pricing model with three versions, starting at $10,000 per year, with additional features available at higher tiers.
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