Brand24
4.5
577

Not Claimed

Brand24 is a social media monitoring solution used by companies of all sizes to identify and analyze online conversations about their brands, products, and competitors across the web. It helps users stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers and monitor their competition. It's a solid and affordable media monitoring tool to help manage online reputation, track and assess marketing campaigns, track competitors, get customer feedback, do social selling and more.
Developer
Brand24
Category
Marketing
Suitable for enterprise
Personal、Freelance、Startups、SMEs、Agencies、Enterprises
HQ Location
Gainesville, FL
Year Founded
2010
Number of Employees
81
Twitter
Strengths
  • Real-time monitoring

    Provides real-time monitoring of brand mentions on social media

  • Competitor analysis

    Offers competitor analysis to help businesses stay ahead of the competition

  • Influencer identification

    Helps businesses identify and engage with influencers in their industry

Weaknesses
  • Limited social media platforms

    Only monitors a limited number of social media platforms

  • Limited language support

    Does not support all languages

  • Limited reporting options

    Reporting options are limited compared to other social media monitoring tools

Opportunities
  • Could expand to monitor more social media platforms
  • Could improve language support to attract more international customers
  • Could integrate with other marketing tools to provide a more comprehensive solution
Threats
  • Competition from other social media monitoring tools
  • Changes in social media algorithms could affect the accuracy of the monitoring
  • Negative sentiment towards the brand could affect customer acquisition and retention

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https://brand24.com/
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Media

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Brand24 Plan

Brand24 offers three pricing plans starting at $49/month, with features such as social media monitoring, sentiment analysis, and influencer identification.
Individual $ 79 Per Month
Designed for individuals tracking a small brand. 3 keywords 2K mentions / mo 1 user Update every 12h Data analysis Facebook & Instagram Integration Social Media Monitoring Newsletter monitoring Podcast monitoring Sentiment analysis Mobile App Slack Integration
Team $ 149 Per Month
Suitable for startups and small brands to track and analyze mentions. 7 keywords 5k mentions / mo Unlimited users Update every hour Data analysis Facebook & Instagram Integration Social Media Monitoring Newsletter monitoring Podcast monitoring Sentiment analysis Mobile App Slack Integration PDF reports Social Media Reach Live help Tags Excel file export
Pro $ 199 Per Month
Great for growing brands and agencies to track, analyze and benchmark against competition. 12 keywords 25k mentions / mo Unlimited users Realtime update Facebook & Instagram Integration Data analysis Social Media Monitoring Newsletter monitoring Podcast monitoring Sentiment analysis Mobile App Slack Integration PDF reports Social Media Reach Live help Tags Excel file export Interactions Consultant
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