Beta
Broadly
4.7
343

Not Claimed

Broadly is a SaaS platform that helps local businesses build a strong online presence, attract leads, connect with and serve customers, and request reviews. It offers a custom-built responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. The app connects with the tools businesses already use and comes with dedicated customer support.
Website
http://www.broadly.com
Developer
Broadly, Inc
Category
Marketing
HQ Location
Oakland, CA
Year Founded
2013
Number of Employees
83
Twitter
@getbroadly
Strengths
  • Ease of use

    User-friendly interface

  • Automated review requests

    Saves time and increases review volume

  • Multi-channel support

    Can request reviews on multiple platforms

Weaknesses
  • Limited customization

    Limited ability to customize review requests

  • Limited integrations

    Does not integrate with all CRM systems

  • Limited reporting

    Reporting features are basic

Opportunities
  • Opportunity to expand into new industries and countries
  • Opportunity to integrate with more CRM and review platforms
  • Opportunity to add more advanced reporting features
Threats
  • Competition from other review management software
  • Changes in policies from review platforms could impact functionality
  • Negative reviews could impact reputation and sales

Ask anything of Broadly with Workflos AI Assistant

http://www.broadly.com
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Review Distribution

  • 👍
    High - rated users

    The interface allows for immediate interaction with customers.

  • 🤔
    Average - rated users

    The text reviews feature is appreciated.Employers need more training on how to use all the features.

Media

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Broadly Plan

Broadly offers three pricing plans with varying features, starting at $79/month, to meet the needs of small businesses.
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