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Ease of use
Simple and intuitive interface
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Customization
Ability to personalize messages with merge fields
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Automation
Automated messaging workflows
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Pricing
Relatively expensive compared to competitors
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Limited integrations
Integration options are limited
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No two-way messaging
No option for customers to reply to messages
- Opportunity to add more integrations with other software
- Opportunity to expand into new international markets
- Opportunity to add new features to stay competitive
- More competitors entering the market
- Changes in regulations affecting SMS marketing
- Decreased demand due to economic factors
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Review Distribution
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👍
High - rated users
No high-rated segment provided.
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🤔
Average - rated users
Customers like that BurstSMS works as promised, but dislike the lack of native integration to Hubspot and 3CX. They benefit from being able to send SMS from their old CRM using BurstSMS, but have to use Zapier to integrate with Hubspot.
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👎
Low - rated users
Customers like that BurstSMS is cheap, simple to integrate with their core system, and has no delays. They have no dislikes and recommend BurstSMS to others. They benefit from being able to send promotions messages at a relatively affordable price.
Burst SMS Plan
