Call Box
4.1
80
Call Box provides phone call tracking and comprehensive phone solutions for businesses. Their software uses a combination of human reviewers and artificial intelligence to provide insight into every call, uncover gaps in phone processes, and offer proactive solutions. They offer customized products for different industries including Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing. Call Box is based in Dallas, TX and was founded in 1988.
Strengths
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Call Tracking
Tracks calls and provides insights into customer behavior
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Integrations
Integrates with popular marketing and CRM tools
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Customizable Reports
Allows for customized reporting to fit specific business needs
Weaknesses
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Pricing
Pricing can be expensive for small businesses
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Limited Features
Some features are only available in higher pricing tiers
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Learning Curve
May take some time to learn how to use all features effectively
Opportunities
- Potential to add more features to stay competitive
- Opportunity to target small businesses with more affordable pricing options
- Potential to expand into international markets
Threats
- Competitors offering similar services at lower prices
- Decrease in demand due to economic downturn
- Changes in regulations affecting call tracking and data privacy
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https://callbox.com
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Call Box Plan
Call Box offers three pricing plans: Basic at $29/month, Plus at $99/month, and Pro at $199/month, each with increasing features.
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