CallTrackingMetrics
4.4
1,372
CallTrackingMetrics is a conversation analytics provider that helps marketers make data-driven advertising decisions. It integrates with core tools like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. It is owned by its founders and has been named an industry leader by top software publications.
Strengths
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Integrations
Seamless integration with popular CRMs and marketing platforms
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Advanced Reporting
In-depth call analytics and reporting capabilities
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Customizable Call Flows
Ability to create custom call flows and IVRs
Weaknesses
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Pricing
Relatively expensive compared to other call tracking solutions
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Learning Curve
May take some time to learn and fully utilize all features
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Limited SMS Capabilities
SMS messaging capabilities are limited compared to other solutions
Opportunities
- Potential for continued expansion of features and capabilities
- Increasing demand for call tracking solutions in the market
- Opportunity to expand into international markets
Threats
- Increasing competition from other call tracking solutions
- Rapidly evolving technology may make certain features obsolete
- Potential changes in regulations regarding call tracking and privacy
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CallTrackingMetrics Plan
CallTrackingMetrics offers plans starting at $39/month with features such as call tracking, automation, and reporting.
Performance
39
Per Month
Discover which marketing campaigns, website pages and keywords are driving phone calls and conversions. Our call tracking software provides keyword-level attribution, and mobile click-to-call tracking, allowing you to optimize campaigns and finally quantify true ROI.
Track online & offline ads
Call recordings & whispers
Google Analytics & Google Ads Tracking
Unlimited Users
Dynamic Number Insertion
Text Messaging
Growth
119
Per Month
Tools to measure performance, elevate your customers’ experience, and enable their growth. With even more analytics and agency-friendly account options, our Growth plan is designed to help you level up campaign efforts and returns. Advanced conversation intelligence, industry leading marketing integrations with Google, and customizable automation to put actionable data in your hands.
Agency-friendly structure with unlimited sub-accounts
FormReactor® to track unlimited web forms
AskAI powered by ChatGPT
Premium marketing integrations including Google Ads, GA4, and HubSpot
Triggers to automate lead workflows & analyses
Automate conversation analytics, lead scoring, and tagging
Enhanced security and HIPAA/GDPR compliance
Connect
329
Per Month
Tools built on top of our industry leading call tracking to align Sales, Marketing, and RevOps teams. A full-suite designed to bring teams together to better serve your customer and bottom line. All of your communications and conversation intelligence in one place for a cohesive customer experience. Smart automation and integrations put conversation analytics at the heart of your tech stack.
Everything from our Growth plan +
Smart dialer technology to proactively reach out to customers
Advanced customizations for softphone, role-based settings, and workflows
Real-time dashboards & coaching to maximize performance
Premium sales and experience integrations including Salesforce and Zendesk
Dedicated Support and Professional Service Options
SSO Free Forever
Manage Google Analytics, Intuit Mailchimp, ActiveCampaign for Marketing, HubSpot Marketing Hub, Hootsuite, Sendinblue, Birdeye, Semrush, OptiSigns, Cvent with SSO
