ConsumerAffairs.com | Workflos AppStore

ConsumerAffairs.com

4.4

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ConsumerAffairs for Brands is a reputation management platform that helps brands collect consumer reviews, communicate and resolve concerns, increase star ratings, and generate new customer leads.

Website

http://www.consumeraffairs.com

Developer

ConsumerAffairs

Category

Marketing

HQ Location

Tulsa, Oklahoma

Year Founded

1998

Number of Employees

249

Twitter

@ConsumerAffairs

Strengths

User-generated content

Provides authentic reviews and ratings from real customers
SEO optimization

Highly ranked on search engines, increasing visibility for businesses
Customizable profiles

Businesses can add photos, videos, and other information to their profiles

Weaknesses

Limited industry coverage

Focused on a few industries, may not be useful for businesses in other sectors
Limited free features

Many features require a paid subscription, limiting access for smaller businesses
Negative reviews

May harm a business's reputation if they receive negative reviews

Opportunities

Could increase customer base by covering more industries
Could increase visibility and credibility by partnering with other reputable review sites
Could increase convenience for businesses by integrating with other commonly used tools

Threats

May lose customers to other review sites with similar offerings
May decrease visibility if search engine algorithms change
May face legal issues if user-generated content is found to be defamatory or inaccurate

Ask anything of ConsumerAffairs.com with Workflos AI Assistant

http://www.consumeraffairs.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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