The leading AI-powered messaging platform for retailers, Heyday by Hootsuite combines the power of automation with the human touch of your all-star sales & service teams to deliver five-star customer experiences. Flooded with repetitive customer requests? Heyday’s powerful conversational AI provides an instant, always-on first line of support that takes time-consuming FAQs off your team’s plate. Heyday empowers brands to personalize CX at scale on social and messaging apps, like Facebook Messenger, Instagram, WhatsApp, and Google’s Business Messages by automating up to 80% of answers to frequently asked questions. Heyday scales with your success with unlimited seats, integrating seamlessly with your site and 20+ apps. The result? You meet even more customers on their turf, as Heyday guides shoppers all the way to checkout, syncing up with your product catalog to deliver custom search results and recommendations—looping in teammates whenever your customers want. So your teammates can focus on higher-value conversations and closing sales, as your AI-powered chatbot takes care of the rest. Brands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. All the while, Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.