Higher Logic Vanilla

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Higher Logic Vanilla is an enterprise online community solution that allows you to build loyalty, grow sales, and improve customer service. It features a sleek user experience, deep integration to your existing tools, flexible customization, scalable knowledge bases, gamification, ideation, Q&A, and more. It offers gamification and reputation systems, is made for mobile, has single sign-on, an API, fine-grained permissions, spam prevention, and integrations with various platforms. It also provides enterprise security and scalability and is fully compliant with privacy laws.
Higher Logic
HQ Location
Arlington, VA
Year Founded
Number of Employees
  • Customizable

    Allows for extensive customization to fit specific needs

  • User-friendly

    Easy to use interface for both administrators and users

  • Robust features

    Offers a wide range of features for community building and engagement

  • Limited integrations

    Integration options with other software may be limited

  • Pricing

    Pricing may be higher compared to other similar software

  • Limited analytics

    Analytics and reporting features may be limited

  • Increasing demand for online community building and engagement
  • Potential for expanding integration options with other software
  • Opportunity to expand into international markets
  • Competition from other similar software providers
  • Potential impact of economic downturn on demand for software
  • Increasing concerns over data privacy and security may impact demand

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Review Distribution

  • 👍
    High - rated users

    Customizable theming architecture, actively developed and open source, killer API, amazing support team and customer success managers.Nitpicky technical details, some desired features not available in open source product.

  • 🤔
    Average - rated users

    Easy to use from user perspective, responsive to requests and adding to Road Map.Difficult to make changes, unclear what VF will and won't help with, missing features, no self-service option, unclear changes with updates.


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Higher Logic Vanilla Plan

Higher Logic Vanilla offers a single version plan priced at $1,500 per month with unlimited users and features.
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