Novocall
4.7
119

Not Claimed

Click-to-callback solution for sales call management and growth.
Developer
Novocall
Category
Marketing
Suitable for enterprise
SMEs、Agencies、Enterprises
HQ Location
Singapore, Singapore
Year Founded
2017
Number of Employees
17
Strengths
  • Ease of use

    Simple and intuitive interface

  • Integration

    Seamless integration with popular CRMs

  • Automation

    Automated call scheduling and follow-up

Weaknesses
  • Pricing

    Relatively expensive compared to competitors

  • Limited features

    Lacks some advanced features offered by competitors

  • Customer support

    Some users report slow response times from support team

Opportunities
  • Potential to expand into new markets and industries
  • Opportunity to form partnerships with other SaaS providers
  • Potential to add new features and functionality to stay competitive
Threats
  • Intense competition from established players and new entrants
  • Potential impact of economic downturn on customer spending
  • Potential impact of new regulations on the industry

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Review Distribution

  • 👍
    High - rated users

    Customers are highly satisfied with Novocall's ability to convert visitors into leads or callers, and the chances of increasing prospects are high. Good tool for converting visitors into leads or callers with high chances of increasing prospects.

  • 🤔
    Average - rated users

    Customers are generally satisfied with Novocall, but have some concerns about the duration of calls and the number of countries supported. Customers wish they could set the duration of calls and that Novocall supported more countries.

  • 👎
    Low - rated users

    Customers appreciate Novocall's customer support and progress, but dislike the lack of integration with Matomo Analytics and recommend it to others looking for a call back service.

Media

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Novocall Plan

Novocall offers three pricing plans starting at $49/month, with features such as call scheduling, call recording, and integrations.
PRO $ 9 0 na Month
na Event Types Unlimited event types SOLO Notifications, plus Customizable notifications SMS notifications SOLO Calendar Customizations, plus Branding removal SOLO Integrations, plus Google Analytics Facebook Pixel Hubspot CRM Salesforce CRM Pro Exclusive Qualification Flows
TimeSync -SOLO $ Free Trial 0 na Month
na Event Type 1 event type Notifications Meeting notifications Email reminders Calendar Customizations 1 personalized short link Upload profile picture Customize booking page colors Add custom messages & links Integrations Embed on website Zapier Webhooks Zoom Hangouts
TEAM $ 149 43866 USERS Month
For growing companies Call Automation > 150 Successful Calls 5 Call Reps 2 Websites 60-day Call History Pro Features > Basic Customization Additional Call Bundle Live Chat Support Team Features > Advanced Customization Customizable SMS Notifications International Calls Integrations > 5 Integrations
Conversations - BUSINESS $ 349 5 USERS Month
For large teams Call Automation > 350 Successful Calls 10 Call Reps 3 Websites 180-day Call History Team Features > Advanced Customization Customizable SMS Notifications International Calls Business Features > Departmental Routing Call Recording Call Center Integration (SIP) Facebook Lead Ads Integration Integrations > Analytics (GA, FB) Calendars (Google, Outlook) CRM (Hubspot, Salesforce) Zapier & Webhooks Slack & Flock
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