Reputation
4.3
171
Reputation management software that uses AI and machine learning to collect reviews and provide insights for improving customer experience and increasing revenue.
Strengths
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Easy to use
Intuitive interface and simple setup process
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Comprehensive reporting
Provides detailed insights into online reputation and sentiment
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Customizable alerts
Allows users to set up alerts for specific keywords or mentions
Weaknesses
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Limited social media coverage
Does not monitor all social media platforms
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No sentiment analysis in some languages
Sentiment analysis is not available for all languages
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No crisis management features
Does not offer tools for managing online crises
Opportunities
- Could expand coverage to new social media platforms and languages
- Could integrate with other marketing or customer service tools
- Could add tools for managing online crises
Threats
- Competing with established reputation management tools
- Negative sentiment towards the brand could impact sales
- Changes in social media algorithms could impact the effectiveness of the tool
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Media
Reputation Plan
Reputation offers three pricing plans starting at $49/month with features such as review monitoring, sentiment analysis, and social media management.
SSO Free Forever
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