Reviews.io
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REVIEWS.io is a review collection and eCommerce marketing solution that helps businesses build their online reputation, encourage consumer loyalty, and connect their business model to market demands through genuine customer feedback. They offer contract-free price plans that are fully customizable and come with industry-leading innovations as standard. Their platform is easy to navigate and use for both businesses and customers, and they provide seamless integrations with all major eCommerce, CRM, and social platforms, online loyalty programs, and a range of digital marketing solutions. They have offices in the UK, the US, Germany, and Australia and are helping brands worldwide stand out in a competitive online marketplace.
Developer
Reviews.io
Category
Marketing
HQ Location
Leicestter
Year Founded
1998
Number of Employees
63
Strengths
  • Customizable review invitations

    Ability to customize review invitations to match brand voice and style

  • Integration with multiple platforms

    Integration with various platforms such as Google, Facebook, and Amazon for easy review management

  • Advanced reporting

    In-depth reporting and analytics to track review performance and customer sentiment

Weaknesses
  • Limited customization options

    Limited options for customizing the appearance of the review widget

  • No free plan

    No free plan available, only a 14-day free trial

  • Limited integrations with eCommerce platforms

    Limited integrations with eCommerce platforms other than Amazon

Opportunities
  • Opportunity to expand integrations to more eCommerce platforms such as Shopify and WooCommerce
  • Opportunity to offer a free plan to attract more users and increase brand awareness
  • Opportunity to add more customization options to the review widget to better match brand aesthetics
Threats
  • Competition from established review platforms such as Trustpilot and Yelp
  • Risk of negative reviews damaging brand reputation
  • Risk of changes in review platform algorithms affecting review visibility and performance

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Reviews.io Plan

Reviews.io offers three pricing plans starting at $49/month, with features such as review collection, management, and marketing.
Early Stage $ 45 Per Month
Perfect for new brands starting to build trust. Automate review collection & publishing. Google Seller Ratings Google Rich Snippets Flow Invitations & Reminders Customisable Email Photo & Video Reviews Quick Invites
Growth $ 89 Per Month
Collect reviews and get stars next to your Google Ads & organic search results. Google Shopping Ads (PLA) ‍Customisable Collector Page Advanced Widgets Review Booster ‍ Klaviyo Integration
Professional $ 159 Per Month
Send product reviews to Google Shopping and boost sales with a range of customisable tools. Product & Customer Attributes Questions & Answers Product Grouping Auto Review Tagging Customer Surveys Net Promoter Score (NPS)
ENTERPRISE $ 499 Per Month
Perfect for large brands who have complex requirements & controls. Custom RESTful API Dedicated Account Manager Dedicated Developer Multi-domain Review Syndication SFTP Uploads
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