Spectrm
4.5
46

Not Claimed

Spectrm is a conversational marketing platform that allows marketers to design custom chatbots and connect them to their paid and organic growth channels. It offers chatbot analytics, marketing automation tools, and conversational AI to personalize customer experiences at scale. Spectrm optimizes paid acquisition marketing by connecting audiences to bots from Facebook and Instagram ads using click to Messenger campaigns. It also enables organic social teams to automate their Instagram messaging and Facebook page inbox using conversational AI. Growth teams can connect their bots to conversational display ads in Google DV360 using Spectrm and AdLingo. Spectrm integrates with Google Business Messages to enable consumers to discover marketing chatbots built with Spectrm via organic Google search, paid search campaigns, Google maps, and more. With Spectrm, marketers can automate one-to-one conversations with customers on the websites and apps where they spend all their time online, personalize recommendations in real-time using declared data customers share in chat, and reduce their dependence on third-party data and tracking technologies to understand what their customer wants.
Developer
Spectrm Ltd.
Category
Marketing
HQ Location
Berlin, Berlin
Year Founded
2016
Number of Employees
59
Twitter
Strengths
  • AI-powered

    Uses AI to analyze customer conversations and provide insights

  • Multi-channel

    Works across multiple messaging platforms like Facebook Messenger, WhatsApp, etc.

  • Customizable

    Can be customized to fit specific business needs

Weaknesses
  • Limited integrations

    Does not integrate with all popular CRM and marketing automation tools

  • Expensive

    Pricing may be too high for small businesses

  • Requires training

    May require some training to use effectively

Opportunities
  • The market for chatbots and conversational marketing is growing rapidly
  • Businesses are increasingly looking for ways to personalize customer interactions
  • Could expand integrations with other popular tools to increase functionality
Threats
  • There are many other chatbot and conversational marketing tools on the market
  • Customer preferences for communication channels and interactions may change
  • Regulatory changes could impact the use of chatbots and conversational marketing

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Spectrm Plan

Spectrm offers a tiered pricing model based on the number of conversations and features, starting at $499/month.
Essential $ Contact us
For marketing teams who want to start acquiring customers on one messaging channel. Get unlimited access to your core conversational marketing tools. Design custom conversation flows Track events and conversions in chat Tag customers to build segments Get engagement analytics A/B test conversation funnels Automate drip message sequences Manage entry points to ads Integrate product feeds See every lead with audience lists Add dynamic UTMs to links Send data to other tools with Zapier Train conversational AI code-free Export audience data Connect one marketing channel Get dedicated customer success
Multichannel $ Contact us
For marketing teams to engage audiences on multiple paid and organic growth channels. Connect your bot to Facebook, Instagram, Google and more. *All Spectrm Essential features Run click to Messenger campaigns Automate DMs on Instagram Integrate Google Business Messages Use chat display ads with AdLingo Connect a Facebook Page inbox. Copy conversations templates to new channels Manage customer intents and entities across channels Use channel-specific messaging features and integrations Combine paid and organic growth marketing tools
Multimarket $ Contact us
For global brands. Scale conversational marketing across multiple channels and markets. Train your conversational AI in different languages. *All Spectrm Multichannel features Get new instance for each language Manage users roles per instance for collaboration across different teams Develop domain-specific NLP in different languages without coding
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